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2019-074 ADA Compliance & Policies RESOLUTION 2019-74 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ENCINITAS ADOPTING THE COMPLIANCE PROGRAM, GRIEVANCE PROCEDURES AND FORMS,ADMINISTRATIVE POLICIES G052; G053; G054 AND THE PUBLIC NOTICE CONSISTANT WITH THE TITLE VI OF THE CIVIL RIGHTS ACT OF 1964 WHEREAS, the Encinitas City Council adopts the Compliance Program, Grievance Procedures and Forms, Administrative Policies G052, G053, G054 and the Public Notice for the Title VI of the Civil Rights Act of 1964; WHEREAS, The City Council desires to operate its programs and services without discrimination to race, color, national origin, sex, age or disability; and WHEREAS, the City Council has reviewed the proposed Title VI Compliance Program, Grievance Procedures and Forms, Administrative Policies G052, G053, G054 and the Public Notice. NOW THEREFORE, BE IT RESOLVED by the City Council of the City of Encinitas adopts Resolution 2019-74 which includes the Title VI Compliance Program, Grievance Procedures and Forms, Administrative Policies G052, G053, G054 and Public Notice reviewed by City Council at the City Council meeting and as summarized by Exhibits "A" `B" "C" "D" attached hereto. PASSED AND ADOPTED this 28th day of August, 2019 by the following vote to wit: AYES: Blakespear, Hinze, Hubbard, Kranz, Mosca NAYS: None ABSENT: None ABSTAIN: None Catherine S. Blakespear, Mayor City of Encinitas ATTEST: Kathy Hol ywoo , ity Clerk CITY OF ENCINITAS ADMINISTRATIVE MANUAL Policy Title: Title VI of the Civil Rights Act of 1964— Section: General Notice to the Public Responsible Department: Risk Management Number. G052 Approved By: City Council Date Approved: 08128119 Amended: 1.0 Philosophy Title VI of the Civil Rights Act of 1964 mandates that, as a recipient of federal funds, the City of Encinitas/San Dieguito Water District (City) ensure that services and benefits are provided on a nondiscriminatory basis. The Title VI Grievance Public Notice informs the public of their rights and protections. The designated Title VI Coordinator will have available a "Notice to the Public" form for distribution. 2.0 Method The City will post a public notice in a clear, visible location for Title VI of the Civil Rights Act of 1964 compliance. See Attached Public notice. 2.1 Non-discrimination on the Basis of race, color, national origin, sex, age or disability. The City does not discriminate on the basis of race, color, national origin, sex, age or disability in any program or activity that receives Federal funds or other Federal financial assistance. The Risk Department Manager or her designee have been designated to coordinate compliance with the non-discrimination requirements contained in Title VI of the Civil Rights Act of 1964 and its implementing regulations. Information concerning the provisions of compliance to applicable regulations and laws are available from the designated Title VI Coordinator. CITY OF ENCINITAS San Dieguito Water District TITLE VI OF THE CIVIL RIGHTS ACT OF 1964 TITLE VI NOTICE TO THE PUBLIC In accordance with Title VI of the Civil Rights Act of 1964 and all related acts and statutes (Title VI), the City of Encinitas/San Dieguito Water District ("City") operates its programs and services without regard to race, color, national origin, sex, age or disability. Title VI and related statutes prohibits discrimination in Federally assisted programs requires that no person in the United States of American shall, on the grounds of race, color, national origin, sex, age or disability be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity receiving Federal Assistance. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Encinitas/San Dieguito Water District. Any such grievance must be in writing and submitted to the City's Title VI Compliance Officer within 60 days following the date of the alleged occurrence. For more information on the City of Encinitas/San Dieguito Water District civil rights program, and the procedures to file a complaint, contact: Jace Schwarm, Title VI Coordinator City of Encinitas/San Dieguito Water District 505 S. Vulcan Avenue Encinitas, CA 92024 760 633-2636 Voice 760 633-2700 TTY 760 633-1228 Fax Email: jschwarm(a)encinitasca.gov Note that Complainant has the right to file grievances directly to the appropriate State or Federal agency providing financial assistance to the City/District. If information is needed in another language, contact (760) 633-2636. CIUDAD DE ENCINITAS Distrito del Agua de San Dieguito TITULO VI DE LA LEY DE DERECHOS CIVILES DE 1964 i TITULO VI AVISO AL PUBLICO De acuerdo con el Titulo VI de la Ley de Derechos Civiles de 1964 y todos los actos y estatutos relacionados (Titulo VI), la Ciudad de Encinitas / San Dieguito Water District ("Ciudad") opera sus programas y servicios sin distinci6n de raza, color, nacionalidad. origen, sexo, edad o discapacidad. El Titulo VI y los estatutos relacionados prohfben la discriminacion por parte de entidades que reciban asistencia federal. Ninguna persona en los Estados Unidos sera objeto de discriminacion debido a su raza, color, sexo, discapacidad, edad u origen nacional, en cualquier programa o actividad que recibe ayunda federal assistencia. Cualquier persona que crea que ella o el han sido perjudicada por cualquier practica discriminatoria ilegal bajo el Titulo VI puede presentar una queja ante la Ciudad de Encinitas / San Dieguito Water District. Cualquier queja debe ser por escrito y presentada al Titulo VI de la Ciudad Oficial de cumplimiento dentro de los 60 dfas posteriores a la fecha del supuesto hecho. Para obtener mss informacion sobre los derechos civiles de la Ciudad de Encinitas / San Dieguito Water District, programa y los procedimientos para presentar una queja, comuniquese con: Jace Schwarm, Coordinador del Titulo VI Ciudad de Encinitas / Distrito del Agua de San Dieguito 505 S. Vulcan Avenue Encinitas, CA 92024 (760) 633-2636 (Voz.) (760) 633-2700 (TTY), (760) 633-1228 (Fax) Correo electronico: jschwarm @encinitasca.gov Tenga en cuenta que el demandante tiene derecho a presentar quejas directamente a la agencia estatal o federal correspondiente que proporciona asistencia financiera a la ciudad / distrito. Si necesita informacion en otro idioma, comuniquese con (760) 633-2636. CITY OF ENCINITAS ADMINISTRATIVE MANUAL Policy Title: Title VI of the Civil Rights Act of 1964 — Section: General Grievance Procedure Responsible Department. Risk Management Number. G053 Approved By. City Council Date Approved. Amended. 1.0 Philosophy The City of Encinitas/San Dieguito Water District (City) adopted an internal grievance procedure providing for the prompt and equitable resolution of complaints alleging any action prohibited by Title VI of the Civil Rights Act of 1964 and ensuring that services and benefits are provided on a nondiscriminatory basis. 2.0 Method 2.1 Complaints should be addressed to: The Risk Department Manager or her designee have been designated to coordinate Title VI compliance efforts. 2.1.1 A complaint should be filed in writing or verbally, contain the name and address of the person filing it, a description of the alleged violation in sufficient detail to inform the City of the nature of the alleged violation, location of the alleged violation, the date of the alleged violation and the names of any parties involved. When filing a written complaint, the complaint shall be signed by the complainant or by someone authorized to do so on his or her behalf. A complaint form titled, "Title VI "Grievance Form" is attached. 2.1.2 A complaint should be filed after the complainant becomes aware of the alleged violation, but no later than 60 calendar days after the alleged violation. 2.1.3 Within 15 calendar days of the filing of the complaint, the Risk Department Manager or her designee will meet with the complainant to investigate and discuss possible resolution. These rules afford all interested persons and their representatives, if any, an opportunity to submit evidence relevant to the complaint. l 2.1.4 A written determination as to the validity of the complaint and description of the resolution, if any, shall be issued by the Risk Department Manager or her designee, and a copy forwarded to the complainant no later than 15 calendar days after the meeting date. 2.1.5 The complainant can request a reconsideration of the case in instances where he or she is dissatisfied with the resolution or determination. The request for reconsideration should be made within 15 Calendar days to the City Manager or her designee. 2.1.6 The right of a person to a prompt and equitable resolution of the complaint filed hereunder shall not be impaired by the person's pursuit of other remedies such as the filing of an complaint with the responsible federal department or agency. Use of this grievance procedure is not a prerequisite to the pursuit of other remedies. 2.1.7 These rules shall be construed to protect the substantive rights of interested persons to meet appropriate due process standards and to assure that the City complies with the Title VI of the Civil Rights Act of 1964 and implementing regulations. 2.1.8 The Risk Management Department shall maintain the files and records for the City relating to the complaints filed which will be retained by the City for at least three years. 1 CITY OF ENCINITAS/SAN DIEGUITO WATER DISTRICT TITLE VI GRIEVANCE PROCEDURES TITLE VI GRIEVANCE PROCEDURES As a recipient of federal funds, the City of Encinitas/San Dieguito Water District are required to comply with Title VI of the Civil Rights Act of 1964 and ensure that services and benefits are provided on a nondiscriminatory basis. This Procedure describes the process for local disposition of Title VI grievances. Any person who believes she or he has been discriminated against on the basis of race, color, or national origin, sex, religion, disability, or age by the City of Encinitas/San Dieguito Water District may file a Title VI grievance by completing and submitting the City's/District's Title VI Grievance Form. The complaint should be in writing by completing and submitting the City's Title VI Grievance Form. The Grievance Form should be submitted by the complainant or his/her authorized representative as soon as possible but no later than 60 calendar days after the alleged violation to: Jace Schwarm,Title VI Coordinator City of Encinitas/San Dieguito Water District Risk Department 505 S.Vulcan Avenue Encinitas,CA 92024 jschwarm @encinitasca.gov Tel: (760) 633-2636 Fax: (760) 633-2700 TTY: (760) 633-2700 Within 15 calendar days after receipt of the complaint, Jace Schwarm or her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Jace Schwarm or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the City of Encinitas/San Dieguito Water District and offer options for substantive resolution of the complaint. If the response by Jace Schwarm or her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Manager, or his/her designee. Within 15 calendar days after receipt of the appeal, the City Manager or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the City Manager or his/her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint. All written complaints received by Jace Schwarm or her designee, appeals to the City Manager or her designee, and responses from these two offices will be retained by the City for at least three years. Any Grievant has the right to file grievances directly to the appropriate state or federal agency providing federal financial assistance to City. City of Encinitas/San Dieguito Water District 505 South Vulcan Ave Encinitas, CA 92024 TITLE VI COORDINATOR 760-633-2636,760-633-1228 Fax,760-633-2700 TTY TITLE VI GRIEVANCE FORM Name: Address: Phone Number: Email Address: IF A LEGALLY AUTHORIZED REPRESENTATIVE IS FILING THE GRIEVANCE ON YOUR BEHALF, HIS/HER NAME,ADDRESS AND TELEPHONE NUMBER MUST ALSO BE INCLUDED. Representative's Name: Address: Phone Number: Email Address: Description of Grievance and Why You Believe You Were Discriminated Against: (attach additional pages if necessary): Date of Alleged discrimination: Name of party(s) involved: Include the name and contact information of the person(s)who discriminated against you (if known), as well as names and contact information of any witnesses, if applicable. If the alleged incident involved a State/Federal agency(s), list name(s): State requested remedy to your grievance: (attach additional pages if necessary) Have you previously filed a Title VI grievance with the City of Encinitas/San Dieguito Water District: [ ] YES [ ] NO Have you filed this grievance with any other Federal, State or local agency, or with any other Federal or State Court? If so, state where? Signature and date are required below to complete form: X Signature (Complainant or his/her authorized representative) Date Within 15 calendar days after receipt of the complaint, City will meet with the complainant to discuss the compliant and a possible resolution. Within 15 calendar days of the meeting, City will respond in writing and explain the position of the City and offer options for resolution. (See Title VI Grievance Procedures) Please complete and submit form to: City of Encinitas/San Dieguito Water District Attn: Jace Schwarm, Title VI Coordinator 505 S. Vulcan Avenue Encinitas, CA 92024 COMPLAINT CAN BE FILED VERBALLY OR IN WRITING The City of Encinitas is an affirmative action public entity and does not discriminate on the basis of race/color, national origin, sex, religion, age or disability in employment or the provisions of service. Please notify the City of Encinitas 72 hours or more prior to disability accommodations being needed. CIUDAD DE ENCINITAS /DISTRITO DE AGUA DE SAN DIEGUITO Titulo VI PROCEDIMIENTOS DE QUEJAS TfTULO VI PROCEDIMIENTOS DE RECLAMAcift Como recipiente de fondos federales, la Ciudad de Encinitas / San Dieguito Water District debe cumplir con el Titulo VI de la Ley de Derechos Civiles de 1964 y garantizar que los servicios y beneficios se brinden de manera no discriminatoria. Este procedimiento describe el proceso para Ia disposici6n local de quejas de Titulo VI. Cualquier persona que crea que ella o el han sido discriminados por motivos de raza, color u origen nacional, sexo, religi6n, discapacidad o edad por la Ciudad de Encinitas / San Dieguito Water District puede presentar una denuncia de Titulo VI Ilenando el Formulario de Queja de Titulo VI de Ia Ciudad / Distrito. La queja debe presentarse por escrito ante la organizacion apropiada. Presentando el Formulario de Queja de Titulo VI de la Ciudad. El reclamante o su representante autorizado debe presentar el Formulario de Queja to mas antes posible, pero a mas tardar 60 dias despues de Ia supuesta violaci6n a: . Jace Schwarm, Coordinador del Titulo VI Ciudad de Encinitas/San Dieguito Water District Departamento de riesgos 505 S. Vulcan Avenue Encinitas, CA 92024 jschwarm@encinitasca.gov Tel: (760) 633-2636 Fax: (760) 633-2700 TTY: (760) 633-2700 Dentro de los 15 dias calendario posteriores de la recepci6n de la queja, Jace Schwarm o su designado se reunirsn con el demandante para discutir Ia queja y las posibles resoluciones. Dentro de los 15 dias de Ia reuni6n, Jace Schwarm o su designado respondersn por escrito y, cuando corresponda, en un formato accesible para el demandante, como letra grande, Braille o cinta de audio. La respuesta explicars la posici6n de la Ciudad de Encinitas/ San Dieguito Water District y ofrecers opciones para la resoluci6n de Ia queja. Si la respuesta de Jace Schwarm o su designado no resuelve satisfactoriamente el problema, el demandante y / o su designado pueden apelar la decisi6n dentro de los 15 dias posteriores a Ia. recepci6n de la respuesta al Administrador de Ia Ciudad, o su designado. Dentro de los 15 dias posteriores a Ia recepci6n de Ia apelaci6n, el Administrador de la Ciudad o su designado se reunirs con el demandante para discutir Ia queja y las posibles resoluciones. Dentro de los 15 dias posteriores a la reuni6n, el Administrador de la Ciudad o su designado responders por escrito y, cuando corresponda, en un formato accesible para el demandante, con una resoluci6n final de Ia queja. Todas las quejas por escrito recibidas por Jace Schwarm o su designado, apelan al Gerente de la Ciudad o su designado, y las respuestas de estas dos oficinas seran retenidas por la Ciudad durante al menos tres anos. Cualquier reclamante tiene derecho a presentar reclamaciones directamente a la agencia estatal o federal correspondiente que proporciona asistencia financiera federal a la Ciudad. Ciudad de Encinitas/Distrito del Agua de San Dieguito 505 South Vulcan Ave Encinitas, CA 92024 TITULO VI COORDINADOR 760-633-2636,760-633-1228 Fax,760-633-2700 TTY TITULO VI FORMULARIO DE RECLAMACION Nombre: Direcci6n: Numero de telefono: Direcci6n de correo electr6nico: SI UN REPRESENTANTE LEGALMENTE AUTORIZADO PRESENTA LA QUEJA EN SU NOMBRE, TAMBIEN DEBE INCLUIR SU NOMBRE,DIRECCION Y NUMERO DE TELEFONO. Nombre del representante: Direcci6n: Numero de teldfono: Direcci6n de correo electr6nico: Descripci6n de la queja y por que cree que fue discriminado: (adjunte paginas adicionales si es necesario): I Fecha de presunta discriminacion: Nombre de la (s)parte (s) involucrada(s): incluya el nombre y la informacion de contacto de la (s) persona(s) que to discriminaron (si se conoce), asi como los nombres y la informacion de contacto de cualquier testigo, si corresponde. Si el supuesto incidente involucro a una agencia estatal/federal, indique el nombre (s): Resolucion apropiada pars resolver su queja: �Ha presentado previamente una queja de Titulo VI ante la Ciudad de Encinitas/Distrito de Agua de San Dieguito: [ ] SI [ ]NO ZHa presentado esta queja ante alguna otra agencia federal, estatal o local, o ante cualquier otro tribunal federal o estatal? Si es asi, Ldonde? Se requiere la firma y la fecha a continuacion pars completar el formulario: X Firma(Reclamante o su representante autorizado)Fecha Dentro de los 15 dias calendario posteriores a la recepcion de la queja, la Ciudad se reunird con el demandante para discutir el cumplimiento y la posible resolucion. Dentro de los 15 dias calendario de la reunion, la Ciudad responders por escrito y explicars la posicion de la Ciudad y ofrecerd opciones para la resolucion. (Consulte los Procedimientos de queja del Titulo VI) Complete y envie el formulario a: Ciudad de Encinitas/Distrito del Agua de San Dieguito A la atencion de: Jace Schwarm, Coordinador del Titulo VI 505 S.Vulcan Avenue Encinitas, CA 92024 LA QUEJA SE PUEDE PRESENTAR VERBALMENTE O POR ESCRITO La Ciudad de Encinitas es una entidad publica de aceion afirmativa y no discrimina por motivos de raza / color, origen nacional, sexo, religion, edad o discapacidad en el empleo o las disposiciones del servicio. Notifique a la Ciudad de Encinitas 72 horas o mss antes de que se necesiten adaptaciones para discapacitados. CITY OF ENCINITAS ADMINISTRATIVE MANUAL Policy Title:Title VI of the Civil Rights Act of 1964 Section: General Non Discriminatory Statement for Publications Responsible Department: Risk Management Number: G54 Approved By: City Council Date Approved: Amended: 1.0. Philosophy The City of Encinitas/San Dieguito Water District (City) operates its programs and services, in accordance with Title VI of the Civil Rights Act of 1964 and all related acts and statutes (Title VI). Title VI and related statutes prohibiting discrimination in Federally assisted programs require that no person in the United States of America shall, on the grounds of race, color, nation origin, sex, age or disability be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity receiving Federal assistance. Recruitment materials or publications for program participants, beneficiaries, applications and employees must contain an appropriate non-discrimination statement. 2.0. Method 2.1. The City will include in all publications, notifications and forms for the public, a non-discriminatory statement. 2.1.1 THE CITY IS AN AFFIRMATIVE ACTION PUBLIC ENTITY AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, SEX, AGE, OR DISABILITY IN EMPLOYMENT OR THE PROVISION OF SERVICE. PLEASE NOTIFY THE CITY CLERK DEPARTMENT OR RISK MANAGEMENT 72 HOURS OR MORE, PRIOR TO DISABILITY ACCOMMODATIONS BEING NEEDED. CITY OF ENCINITAS ` San Dieguito Water District TITLE VI OF THE CIVIL RIGHTS ACT OF 1964 TITLE VI NOTICE TO THE PUBLIC In accordance with Title VI of the Civil Rights Act of 1964 and all related acts and statutes (Title VI), the City of Encinitas/San Dieguito Water District ("City") operates its programs and services without regard to race, color, national origin, sex, age or disability. Title VI and related statutes prohibits discrimination in Federally assisted programs requires that no person in the United States of American shall, on the grounds of race, color, national origin, sex, age or disability be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity receiving Federal Assistance. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Encinitas/San Dieguito Water District. Any such grievance must be in writing and submitted to the City's Title VI Compliance Officer within 60 days following the date of the alleged occurrence. For more information on the City of Encinitas/San Dieguito Water District civil rights program, and the procedures to file a complaint, contact: Jace Schwarm, Title VI Coordinator City of Encinitas/San Dieguito Water District 505 S. Vulcan Avenue Encinitas, CA 92024 (760) 633-2636 (Voice, (760) 633-2700 (TTY), (760) 633-1228 (Fax) Email: ischwarm(a—Dencinitasca.gov Note that Complainant has the right to file grievances directly to the appropriate State or Federal agency providing financial assistance to the City/District. If information is needed in another language, contact (760) 633-2636. CIUDAD DE ENCINITAS Distrito del agua de San Dieguito TITULO VI DE LA LEY DE DERECHOS CIVILES DE 1964 TITULO VI AVISO AL PUBLICO De acuerdo con el Tftulo VI de la Ley de Derechos Civiles de 1964 y todos los actos y es- tatutos relacionados (Tftulo VI), la Ciudad de Encinitas / San Dieguito Water District ("Ciudad") opera sus programas y servicios sin distincion de raza, color, nacionalidad. ori- gen, sexo, edad o discapacidad. El Tftulo VI y los estatutos relacionados prohfben la dis- criminacion por parte de entidades que reciban asistencia federal. Ninguna persona en los Estados Unidos sera objeto de discriminacion debido a su raza, color, sexo, discapacidad, edad u origen nacional, en cualquier programa o actividad que recibe ayunda federal as- sistencia. Cualquier persona que crea que ella o el han sido perjudicada por cualquier practica dis- criminatoria ilegal bajo el Tftulo VI puede presentar una queja ante la Ciudad de Encinitas / San Dieguito Water District. Cualquier queja debe ser por escrito y presentada al Tftulo VI de la Ciudad Oficial de cumplimiento dentro de los 60 dfas posteriores a la fecha del supuesto hecho. Para obtener mas informacion sobre los derechos civiles de la Ciudad de Encinitas / San Dieguito Water District, programa y los procedimientos para presentar una queja, co- munfquese con: Jace Schwarm, Coordinador del Tftulo VI Ciudad de Encinitas / Distrito del Agua de San Dieguito 505 S. Vulcan Avenue Encinitas, CA 92024 (760) 633-2636 (Voz, (760) 633-2700 (TTY), (760) 633-1228 (Fax) Correo electronico: jschwarm @encinitasca.gov Tenga en cuenta que el demandante tiene derecho a presentar quejas directamente a la agencia estatal o federal correspondiente que proporciona asistencia financiera a la ciu- dad / distrito. Si necesita informaci6n en otro idioma, comunfquese con (760) 633-2636.